Using Airtable to store research nuggets

I started at Solium in January. They did a full day of usability testing for World Usability Day in the previous November but hadn't yet got through analyzing all of the videos. It's a small team and other priorities got in the way. Around that time, I listened to a Tomer Sharon interview on Mixed…

It’s okay to be slow

This post is #7 in a series of posts about my UX research about UX Maturity. For all other posts, see my UX Strategy page. Last week I wrote a long post summarizing my progress so far. At the end, I discussed some of my constraints, including the following: Do TWICE as much with HALF…

The first diamond

This post is #6 in a series of posts about my UX research about UX Maturity. For all other posts, see my UX Strategy page. The double diamond The double diamond is a great model for the design process. This Kayla Heffernan blog post describes it in more detail, but it boils down to two…

The three ITs of UX growth

This post is #5 in a series of posts about my UX research about UX Maturity. For all other posts, see my UX Strategy page. My journey I used to be a developer. I read as much as I could about UX, then really tried to put those readings to use. There were a lot…

More questions than answers

This post is #4 in a series of posts about my UX research about UX Maturity. For all other posts, see my UX Strategy page. I'm now past the halfway point in my six-month mentorship program. Looking back, I've done pretty well on the goals I published back in January. 1. In order to learn…

Research synthesis

This post is #3 in a series of posts about my UX research about UX Maturity. For all other posts, see my UX Strategy page. Over the past few weeks, I've been cornering a variety of coworkers and chatting with them about how they relate to User Experience. Even though I've only worked there for…

The hunt statement

This post is #2 in a series of posts about my UX research about UX Maturity. For all other posts, see my UX Strategy page. As I mentioned in my previous post, I've recently started researching how companies relate to UX Maturity. Since that first post, I've been in brainstorming mode. I've been jotting down…

Kicking off a UX Research side project with my mentor Meaghan

This post is the first in what will be a series of posts about my UX research about UX Maturity. For all other posts, see my UX Maturity Research page.   I've long been obsessed with the concept of UX Maturity. Why do some companies rave about the power of User Experience Research and Design…

Quotes from Interviewing Users by Steve Portigal

I just finished reading Interviewing Users. It's one that has been on my list for a long time, probably because I loved Steve Portigal's Dollars to Donuts podcast. It did not disappoint. It was a great read for me because I've done enough user research to have some experience to map to, but not so…

Communicating the value of user research

It can be an uphill battle trying to justify the investment required for User Research, but by keeping things simple (keeping costs low) and clearly communicating the benefit of the research, progress can be made.