Usability testing is fun

Last week, a colleague and I ran an eight-person usability study with a big customer. We started at 6:30, so it was a super-early, super-long day. https://twitter.com/sgryzko/status/1111008963737194496 Iterating on the product AND the process Yes, it was exhausting, but I love this stuff. You take your best guess at a design then you put it… Continue reading Usability testing is fun

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Using Airtable to store research nuggets

I started at Solium in January. They did a full day of usability testing for World Usability Day in the previous November but hadn't yet got through analyzing all of the videos. It's a small team and other priorities got in the way. Around that time, I listened to a Tomer Sharon interview on Mixed… Continue reading Using Airtable to store research nuggets

Kicking off a UX Research side project with my mentor Meaghan

This post is the first in what will be a series of posts about my UX research about UX Maturity. For all other posts, see my UX Maturity Research page.   I've long been obsessed with the concept of UX Maturity. Why do some companies rave about the power of User Experience Research and Design… Continue reading Kicking off a UX Research side project with my mentor Meaghan

Quotes from Interviewing Users by Steve Portigal

I just finished reading Interviewing Users. It's one that has been on my list for a long time, probably because I loved Steve Portigal's Dollars to Donuts podcast. It did not disappoint. It was a great read for me because I've done enough user research to have some experience to map to, but not so… Continue reading Quotes from Interviewing Users by Steve Portigal