Gone learnin’

Photo by Brett Jordan on Unsplash I'm taking a quick break from blogging. I know I said I'd post monthly, but I have a good excuse to skip a couple months: learning. I'm taking an online course called UX Data Analysis from HEC Montréal on edX. It runs about 6 weeks and requires 6-9 hours…

Combining usability metrics into a single score

I'm a former chemical engineer, software tester, programmer, and UX designer who is transitioning into quantitative UX research. I write here monthly. If you're new to Quant UXR, check out my article How to get started with Quantitative UX Research. If you're an expert, leave me a comment to let me know all the mistakes I've…

Big data is nothing without small data

Quantitative UX Research. Big Data. Data Science. Analytics. They're all about figuring out exactly what's going on. But sometimes they miss the mark. Until they get help from good old qualitative research. A study by Microsoft and the University of Florida about academic collaboration used several iterations of qualitative (quant) research to inform and improve…

How Quant UXR works in the real world

Edit: I'm transitioning from WordPress to Medium. To see the latest version of this article, see How Quant UXR works in the real world on Bootcamp When I wrote How to get started with Quantitative UX Research, one of the steps was "Learn about Quant UXR in the real world". I included a couple articles from…

Expert Quant UXR advice from Sauro and Lewis

It was a Monday afternoon. My coworker Jason, a Senior UX Researcher, was talking through a study. Jason had done most of the planning and I had done most of the analysis. There were dozens of people on the Zoom call, most of which were much higher than me on the totem pole, and many…

Stats in spreadsheets

I am reading the book Quantifying the User Experience by James Lewis and Jeff Sauro. Slowly. It is a BEAST. I'm also trying to recreate all the calculations in Google Sheets. I know, I know. There are templates and Excel companions available. I don't want that, though. I want to build the formulas by myself…