Biases in science

TL;DR: Science has biases, but there are ways to reduce these biases. I've been bingeing lately. No, not on Netflix. Way nerdier than that. On a podcast. About economics. I love Planet Money The Planet Money podcast is interesting and entertaining. They take topics like unions or escheatment and explain them in an accessible and…

Case study: Tactics of User Experience Research at ADP

This is part two of two, focusing on the tactical details of ADP's UX Research. For high-level strategy, see Case study: Strategy of User Experience Research at ADP I first got into user experience research by reading "Rocket Surgery Made Easy" by Steve Krug. This book was empowering because it was a step-by-step guide. It covered…