Radical Candor for individual contributors

I win a lot of contests. In NHL hockey games, there are 3 periods of play with intermissions between. Often, they'll choose 2-3 people from the crowd of 20,000 people and ask them to play a funny game to win a prize. I don't know how, but I've been chosen for these dumb games THREE…

It takes a village

I was a programmer from 2012 to 2017. I realized during this time that my impact would multiply if I could focus on the design instead of being the one to code it. Early in 2018, after years of reading, taking courses, and experimenting with UX, my dream came true: I was hired as a…

Kicking off a UX Research side project with my mentor Meaghan

This post is the first in what will be a series of posts about my UX research about UX Maturity. For all other posts, see my UX Maturity Research page.   I've long been obsessed with the concept of UX Maturity. Why do some companies rave about the power of User Experience Research and Design…

My own service design mentor

One piece of career advice I keep hearing (for instance in Whitney Hess's interview on the UX Intern Podcast) is to get a mentor. Why Get a Mentor? The value of that is obvious: A smart, experienced person who you meet with regularly and learn the craft from? Sign me up! Oh wait. The Hard…

Interviewing a UX role model

I've really enjoyed blogging over the last year or two but I wanted to shake up the format of my posts, so I decided to try to do an interview. The target Jason Grant. His experience includes: Founding UX Coach Starting the Design Thinking for Business Facebook group, where 500+ members share and discuss everything…