Decision weighting according to Kahneman

Let's play a game called "Would you Rather?" Would you rather have... A) a 90% chance at winning $1000; orB) $900 guaranteed? Most people choose option B with little hesitation. It has the same expected value (= probability × prize) as option A, but more certainty. There's no FOMO (fear of missing out); there's no… Continue reading Decision weighting according to Kahneman

My 3 new lenses from Advancing Research Conference 2020

Imagine visiting New York City for the first time and hanging out with hundreds of people who share your interests. Imagine watching real, in-person talks from several leaders of your field. Leaders that you've followed for years and learned from via podcasts, books, and more. Imagine the impact that this would have on the way… Continue reading My 3 new lenses from Advancing Research Conference 2020

Design ethics books

Ruined by Design by Mike Monteiro and The Ethical Design Handbook by Trine Falbe, Kim Andersen, and Martin Michael Frederiksen TL;DR: If you want passionate, angry inspiration and high-level advice, read Ruined by Design. If you want good case studies and scattered tactical tips, read the Ethical Design Handbook. If you, like me, are practicing… Continue reading Design ethics books

Biases in science

TL;DR: Science has biases, but there are ways to reduce these biases. I've been bingeing lately. No, not on Netflix. Way nerdier than that. On a podcast. About economics. I love Planet Money The Planet Money podcast is interesting and entertaining. They take topics like unions or escheatment and explain them in an accessible and… Continue reading Biases in science

Radical Candor for individual contributors

I win a lot of contests. In NHL hockey games, there are 3 periods of play with intermissions between. Often, they'll choose 2-3 people from the crowd of 20,000 people and ask them to play a funny game to win a prize. I don't know how, but I've been chosen for these dumb games THREE… Continue reading Radical Candor for individual contributors

Cognitive biases in user research

In the late 1800s, there was a famous horse in Germany. Clever Hans was famous because he could do math. Hans's owner would ask him questions and Hans would tap his hoof the correct number of times. Hans toured Germany, showing off his skills to audiences for over a decade. A horse that can do… Continue reading Cognitive biases in user research

Case study: Tactics of User Experience Research at ADP

This is part two of two, focusing on the tactical details of ADP's UX Research. For high-level strategy, see Case study: Strategy of User Experience Research at ADP I first got into user experience research by reading "Rocket Surgery Made Easy" by Steve Krug. This book was empowering because it was a step-by-step guide. It covered… Continue reading Case study: Tactics of User Experience Research at ADP

Fixing the information architecture of my site

Last month, in What's wrong with my site, I picked three small improvements and assigned them each to a different "Future Shane". fix the Information Architecture (IA) of this site. If someone comes to ShaneG.ca and reads an interesting article, it’s difficult for them to explore. That’s a problem because there’s over fifty great articles… Continue reading Fixing the information architecture of my site